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Medical Records

Welcome to Health Information Management (Medical Records) at the University of Miami Health System

The Corporate Division of Health Information Management supports the management and integrity of patient medical information through a comprehensive electronic health record system.

How do I obtain a copy of my health information/medical records?

Patients are encouraged to request health information online using the MyUHealthChart patient portal. Information electronically downloaded through the portal is provided at no cost. Records are available electronically for services received after May 2010 with the exception of entire medical records for services provided at University of Miami Hospital and Clinics inpatient units.

Records not available through the patient portal can be obtained by contacting the appropriate facility. Please download and complete the appropriate release form; fax, mail or contact the appropriate Health Information Management (Medical Records) department, see below.

What is MyUHealthChart?

MyUHealthChart gives you the ability to access your health information at your convenience, through a secure patient portal website. MyUHealthChart allows you to be actively involved in your health care, the ability to communicate with your providers, and to help you stay informed. Click here to access MyUHealthChart. Click here (for English) or Click here (for Spanish) to view tip sheets with instructions on accessing and downloading records via our patient portal,

You can now access your MyUHealthChart from your iPhone/iPad or Android device by downloading the MyChart app from the App Store or Google Play. After you download the MyChart app, please select the UHealth provider.

Is there a charge associated with my request for copies?

Information electronically downloaded through the patient portal is provided at no cost. Healthcare facilities and patients are not charged for copies of records if requested for continuity of care. Fees are less if records are generated in electronic format vs. paper. All other fees for medical information comply with State of Florida statutes and applicable federal regulations.

How long will it take for requests to be processed?

Expected turn around times for electronic requests is 4 business days and most records are available within 48 hours. Please note only finalized documentation is available for release and may contribute to any unforeseen delays.

Where Can I Find Live, in-person Assistance?

Monday - Friday I 8:30 a.m. - 5 p.m. 
UHealth Tower, 2nd Floor, Room 2017 
1400 NW 12 Avenue, 33136

Self-Service, Authorization Forms & Drop Box

*Effective December 2022

University of Miami Hospital & Clinics (UMHC/SCCC)
1475 N.W. 12th Avenue, Room C003
Miami, Florida 33136
Phone: 305-243-5272
Fax: 305-243-5274

Bascom Palmer Eye Institute (BPEI)
900 N.W. 17th Street
Miami, Florida 33136
Phone: 305-326-6333
Fax: 305-547-3709

What forms do I need?

Request for Access to Health Information (use this form when requesting copies of medical records for yourself)

Authorization for 3rd party disclosures (use this form when you need records sent to another provider, organization, or family member)