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Medical Records

Welcome to Health Information Management (Health Records) at the University of Miami Health System!

Our Health Information Management (HIM) team:

  • Helps you get your health records.
  • Manages the UHealth electronic medical record system.
  • Makes sure your doctors and nurses can review your records, so you receive safe patient care.

Where can you find live, in-person help?

You can speak with our team in person:

Monday - Friday 8:30 a.m. - 5 p.m.
UHealth Tower, 2nd Floor, Room 2017
1400 NW 12 Avenue, Miami, Florida 33136

You can visit our Self-Service Stations to:

  • Pick up forms to ask for your health records.
  • Drop off forms in our Drop Box

You can find stations at:

University of Miami Hospital & Clinics (UMHC/SCCC)
1475 N.W. 12th Avenue, Room C003
Miami, Florida 33136

Bascom Palmer Eye Institute (BPEI)
900 NW 17th Street, 1st Floor, Main Lobby
Miami, Florida 33136

You can also call or fax us:

How do I get a copy of my health records?

For a fast and easy way to look at your health records, go online.

  • Go to your MyUHealthChart patient portal.
  • Click here to go to MyUHealthChart.

Follow the steps on the tip sheet to look at your health records.
Click here (for English)
Click here (for Spanish) (Español)
Click here (for Creole) (Kreyol)
You can download your records from your patient portal.

Is there an app for my phone to look at my health records?

Yes. You can use your iPhone/iPad or Android phone to look at your health records.

  • Go to the App Store or Google Play
  • Download the MyChart app
  • Use the username and password that you use for the portal.

What if I can’t go online to look at my health records?

To ask for printed copies of your health records fill out and sign a form called:

  • Request for Access to Health Information

Please send us the form by fax, e-mail, or mail, or drop it in a locked drop box at the above addresses.

Paper form locked drop box

Email from Sharecare vendor 24-48 Hours

No charge for patients

Patient Portal request

24-48 Hours Download required

No charge for patients

Fax

305.243.5274

24-48 Hours

No charge for patients

Email

uchartecopy@med.miami.edu

24-48 Hours

No charge for patients

Mail

HIM UHealth Tower, 2nd Floor, Room 2017, 1400 NW 12 Avenue, 33136

3-5 Business days

No charge for patients

What form do I need?

To ask for printed copies of your health records use:

To send your health records to another doctor, organization, or family member use:

How do I get my health records to UHealth?

  1. Call Your UM Doctor: Call your UM doctor for the steps to send your health records to their office.
  2. Bring Paper Copies: Bring paper copies of your health records to your appointment.
  3. Upload CDs or Images: Contact the Radiology Department to upload CDs or images through MyChart at support.ambrahealth.com.

Be an active part of your healthcare. Talk to your doctors by sharing your concerns and asking questions. Keep learning about how to stay healthy.