Support the heart of our health system
Every day, UHealth nurses extend their impact far beyond the bedside, leading in research, education, and clinical excellence to advance our mission. Their work transforms the patient experience, improves outcomes, and defines the future of nursing.
Donate TodayEmpirical outcomes are a powerful reflection of the impact nurses have on patient care, quality, safety and the overall health care experience. Through continuous monitoring, evidence-based practice and data-driven decision-making, UHealth nurses evaluate and improve care delivery while advancing organizational priorities and nursing strategic goals.
Across inpatient and outpatient settings, nursing continues to demonstrate measurable contributions to patient safety, clinical quality, workforce excellence and patient experience. These outcomes reflect the strength of our professional practice model, the engagement of nurses through shared governance, and a steadfast commitment to continuous improvement.
This year’s results underscore the collective efforts of nurses, interdisciplinary teams, and organizational leaders to reduce harm, improve outcomes, and deliver exceptional care. Together, these achievements demonstrate how nursing remains central to advancing health system performance.
Magnet Nursing-Sensitive Indicators
Quarter 1 2024 – Quarter 4 2025
Inpatient Care
Patient Falls with Injury
- 82.61% overall performance (Injury Fall Rate)
- 83.87% per 1,000 patient visits/cases
Hospital-Acquired Pressure Injuries (HAPI) – Stage 2+
- 95.65% overall performance
Hospital-Acquired Pressure Injuries (HAPI) – Medical Device Related
- 95.65% overall performance
Catheter Associated Urinary Tract Infection (CAUTI) Rate
- 69.57% overall performance
- Measured per 1,000 catheter days
Outpatient Care
Surgical Errors Rate
- 77.36% per 1,000 patient visits/cases
Patient Burn Rate
- 79.25% per 1,000 patient visits/cases
Injury Falls Rate
- 83.87% per 1,000 patient visits/cases
Zero Harm 2024 vs. 2025 Comparison
| Metric | 2024 | 2025 | Direction |
|---|---|---|---|
| Total Zero Harm | 389 | 330 | 15% ↓ |
| CAUTI | 17 | 13 | 24% ↓ |
| Falls | 163 | 124 | 24% ↓ |
| HADVT/PE | 125 | 121 | 3% ↓ |
| HAPI | 42 | 21 | 50% ↓ |
Patient Experience
Inpatient: (April 1, 2025 – December 31, 2025)
- Likelihood to Recommend – 83.11%
- Nurse Ratings – 80%
- Nurse Courtesy and Respect – 86%
Outpatient: (April 1, 2025 – December 31, 2025)
- Likelihood to Recommend – 88.75%
- Nurse Communication – 87.8%
What Patients Are Saying About Our Nurses:
“She not only took care of my father but helped take care of me. The way she spoke to him showed true empathy and compassion. This hospital is extremely lucky to have her.”
“Very good at what she does. Thorough and precise. She went the extra mile in several instances to ensure not only my father was getting the care he needed but was also as comfortable as possible. Thank you.”
“He brought a calm, compassionate approach to every interaction, consistently demonstrating patience, kindness, and genuine understanding of my needs. Even when I felt overwhelmed, he took the time to explain everything clearly and made sure I felt comfortable and confident before moving forward.”
“She explained every medication thoroughly, made sure I understood each step, and never made me feel rushed. Her communication put me completely at ease.”